PRIVACY POLICY

At Cora Jewellery, we value your trust and are committed to protecting your privacy. This
policy outlines how we collect, use, and safeguard your personal information when you
visit our website or engage with us in any other way. Please review this policy to
understand how we handle your data. We may update this policy from time to time, and
any changes will be reflected on this page.

1. INFORMATION WE COLLECT

We collect and process personal data to offer you a seamless shopping experience. The
types of information we collect include:

- Personal Identification: Name, postal address, email address, phone number.
- Transaction Information: Details related to your purchases, such as payment
information (processed securely), order history, and billing/shipping addresses.
- Technical Data: Your IP address, browser type, device information, and other usage
data when you visit our website.
- Marketing Preferences: If you sign up for our newsletter or promotional offers, we
record your preferences for communication.

2. HOW WE USE YOUR INFORMATION

We use your personal information to provide and enhance our services, including:

- Processing Orders: To fulfill and deliver your purchases, manage returns, and provide
customer support.
- Account Management: To maintain your online account and keep you informed about
your orders.
- Personalisation: Tailoring our services to your preferences, including product
recommendations and personalised offers.

- Marketing: With your consent, we may send you emails about new collections,
promotions, and updates. You can opt out at any time by contacting us at
hello@corajewellery.co.uk.
- Legal Compliance: We may use your data to meet legal requirements or obligations,
including fraud prevention and protection of our business interests.

3. COOKIES AND TRACKING TECHNOLOGY

We use cookies and similar tracking technologies to enhance your experience on our
website. Cookies help us remember your preferences, analyse web traffic, and improve
our services. You can manage or block cookies through your browser settings, but this
may affect your ability to use certain features of our website.

4. DATA SHARING AND THIRD-PARTY SERVICES

We respect your privacy and will never sell your personal information to third parties.
However, we may share your data with trusted partners and service providers for the
following purposes:

- Payment Processing: To process payments securely, using industry-leading encryption
standards.
- Delivery Services: To ensure your purchases are delivered to you efficiently and on
time.
- Marketing and Analytics: To help us improve our services and better understand
customer preferences, we may share anonymised data with analytics and marketing
partners.

Any third party we work with is required to follow strict data protection guidelines and
will only use your information as needed to perform their services.

5. HOW WE PROTECT YOUR DATA

We take your privacy seriously and implement appropriate technical and organisational
security measures to safeguard your personal data against loss, theft, or unauthorised
access. All sensitive payment information is encrypted and transmitted using secure
protocols. However, no system is 100% secure, so we encourage you to protect your
account credentials and contact us immediately if you suspect any suspicious activity.

6. YOUR RIGHTS

You have the right to access, correct, or delete any personal information we hold about
you. You may also:

- Withdraw Consent: If you previously consented to receive marketing emails, you can
unsubscribe at any time.
- Request Data: You can request a copy of the personal data we hold or ask us to update
or delete your data.
- Restrict Processing: You may ask us to limit the use of your data for certain purposes,
such as direct marketing.

To exercise any of these rights, please contact us at hello@corajewellery.co.uk.

7. DATA RETENTION

We retain your personal information only as long as necessary to fulfil the purposes
outlined in this policy, unless a longer retention period is required by law. Once your
data is no longer needed, it will be securely deleted or anonymised.

8. INTERNATIONAL DATA TRANSFERS

Your data may be transferred outside the European Economic Area (EEA) to trusted
partners or service providers who assist us in providing our services. In such cases, we
ensure your information is treated in accordance with applicable privacy laws and that
appropriate safeguards are in place.

9. CHILDREN'S PRIVACY

Our website and services are not intended for children under the age of 16. We do not
knowingly collect personal information from anyone under this age. If you are a parent
or guardian and believe your child has provided us with personal data, please contact
us so we can delete the information.

10. CHANGES TO OUR PRIVACY POLICY

We may update this policy to reflect changes in our practices or legal obligations. If
significant changes are made, we will notify you either by posting a notice on our
website or via email. We encourage you to review this page periodically for the latest
information on how we protect your privacy.

11. HOW TO CONTACT US

If you have any questions, concerns, or requests regarding this privacy policy or how we
handle your personal data, please feel free to contact us at: hello@corajewellery.co.uk